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I don’t know what happened with my apple bill $11.65 I don’t know what is that ??? Iam really like my money back please

i saw in my statement bank I have $11.65 for apple bill authorization I don’t know what is that or for wath?? I need my money back or explain??

iPhone XS Max, iOS 14

Posted on Nov 22, 2022 11:27 PM

Reply
Question marked as Best reply

Posted on Nov 23, 2022 1:20 AM

1.

If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.


 

or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, ans ask a new card.

Also report to the police.

1 reply
Question marked as Best reply

Nov 23, 2022 1:20 AM in response to Mateoyalan2015

1.

If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.


 

or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, ans ask a new card.

Also report to the police.

I don’t know what happened with my apple bill $11.65 I don’t know what is that ??? Iam really like my money back please

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