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On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, save name, addresses, email, nada. What happened and how do I get it to work again?

On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, saved name, addresses, email, nada. What happened and how do I get it to work again?

iPad Pro, 12.9-inch, 6th Gen, Cell mmW

Posted on Nov 23, 2022 4:56 AM

Reply
6 replies

Nov 23, 2022 6:15 AM in response to hdgoldie

As described, you have already completed the appropriate troubleshooting steps.


If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

Nov 23, 2022 10:06 AM in response to LotusPilot

It is 16.1.1 - I’m in the process of deleting my mail account from my phone and then will add it again to see if it syncs up correctly. I sent a message to Apple support and am waiting for a reply. Thanks for trying on this one. I’d at least like to know if it’s just an issue with my system or if others are experiencing the same problem.

On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, save name, addresses, email, nada. What happened and how do I get it to work again?

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