On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, save name, addresses, email, nada. What happened and how do I get it to work again?

On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, saved name, addresses, email, nada. What happened and how do I get it to work again?

iPad Pro, 12.9-inch, 6th Gen, Cell mmW

Posted on Nov 23, 2022 4:56 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2022 5:10 AM

Check your iPad AutoFill settings:

Settings > Safari > Autofill >

  • Use Contact Info - set to ON
  • Credit Cards - set to ON



6 replies

Nov 23, 2022 6:15 AM in response to hdgoldie

As described, you have already completed the appropriate troubleshooting steps.


If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

On iPad OS 16, and on iPhone OS 16, none of my autofill items function any more. Saved payment info will not populate, save name, addresses, email, nada. What happened and how do I get it to work again?

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