Under screen time/contact manager for my child, my phone shows he has 12 contacts; however he actually has almost 30 on his phone.
The result is he cannot contact the additional contacts.
I’ve checked iCloud, and contacts is toggled on for his account.
I want him to be able to contact these additional friends, but can’t figure out how to get them to show in contact manager.
Any thoughts or suggestions?
iPhone SE
Hey there iMom7,
Thanks for reaching out to the Apple Support Communities. If having issues with your child unable to reach out to certain contacts when Screen Time is set up, check out the steps in the following resource that can help with managing your child's contacts:
Set communication limits on a family member’s device
You can block incoming and outgoing communication on your family member’s device—including phone calls, FaceTime calls, and messages—from specific contacts, either at all times or during certain periods.
1. If you haven’t already turned on Contacts in iCloud on your family member’s device, go to Settings> [child’s name] > iCloud, then turn on Contacts.
2. On your family member’s device, go to Settings
3. If you haven’t already turned on Screen Time, tap Turn On Screen Time, tap Continue, then tap This is My Child’s iPhone.
4. Tap Communication Limits, then do any of the following:
Manage a child’s contacts: If you’re using Family Sharing, you can view, edit, add, or delete your child’s contacts. Tap Manage [child’s name] Contacts.
If your child already has contacts in iCloud, they receive a notification on their device asking them to approve the request to manage them. If they don’t have contacts, they don’t get a notification and you can immediately add contacts.
When you manage your child’s contacts, a new row appears beneath Manage [child’s name] Contacts to show how many contacts your child has. Tap the row to view and edit the contacts.
Let us know if that's able to help.
Have a great day!
Hey there iMom7,
Thanks for reaching out to the Apple Support Communities. If having issues with your child unable to reach out to certain contacts when Screen Time is set up, check out the steps in the following resource that can help with managing your child's contacts:
Set communication limits on a family member’s device
You can block incoming and outgoing communication on your family member’s device—including phone calls, FaceTime calls, and messages—from specific contacts, either at all times or during certain periods.
1. If you haven’t already turned on Contacts in iCloud on your family member’s device, go to Settings
2. On your family member’s device, go to Settings
3. If you haven’t already turned on Screen Time, tap Turn On Screen Time, tap Continue, then tap This is My Child’s iPhone.
4. Tap Communication Limits, then do any of the following:
Manage a child’s contacts: If you’re using Family Sharing, you can view, edit, add, or delete your child’s contacts. Tap Manage [child’s name] Contacts.
If your child already has contacts in iCloud, they receive a notification on their device asking them to approve the request to manage them. If they don’t have contacts, they don’t get a notification and you can immediately add contacts.
When you manage your child’s contacts, a new row appears beneath Manage [child’s name] Contacts to show how many contacts your child has. Tap the row to view and edit the contacts.
Let us know if that's able to help.
Have a great day!
Screen Time Parental Control Contacts
