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iOS update

I can't verify my software update to iOS 16.1.1 because it says i'm no longer connected to the internet. Any help? (iPhone 12)

iPhone 12, iOS 16

Posted on Nov 23, 2022 11:29 AM

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Question marked as Best reply

Posted on Nov 23, 2022 12:07 PM

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


1 reply
Question marked as Best reply

Nov 23, 2022 12:07 PM in response to csongor272

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


iOS update

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