Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m trying to install update IOS 16.5,

I’m trying to install update IOS 16.5 but gives me “fails to verify because you are no longer connected to the internet “.


iPhone 12 mini, iOS 16

Posted on May 19, 2023 4:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2023 6:10 AM

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


2 replies
Question marked as Top-ranking reply

May 19, 2023 6:10 AM in response to nafez208

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


I’m trying to install update IOS 16.5,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.