Unlock Notes

I have an iPad Air2. I locked some of my “Notes” and now I can’t unlock them. This has never happened before! I now get the message, “Unsupported Note. This Note uses unsupported features. To view or edit it, upgrade to the latest version of iPadOS.” I have updated to iOS 15.7.1, the highest I have been able to update to on this iPad, even though I’ve been able to update higher on my iPhone. Can somebody tell me how to unlock my Notes on this iPad Air2? Thank you..

iPad Air 2, 15

Posted on Nov 23, 2022 4:56 PM

Reply
3 replies

Nov 25, 2022 1:42 PM in response to arain

Hi arain, We appreciate you reaching out to us. We understand that you are experiencing issues unlocking your notes on your iPad Air.


We’d like to gather additional details that may help us be in a better position to assist you. Are you able to unlock your notes on your iPhone?

Are you able to unlock your notes on our iCloud page? iCloud


If you answer yes to both questions, let us know how you are unlocking your notes.

Are you using the password or Touch ID?



Take care!

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Unlock Notes

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