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Pitsmoor1867 Author

Level 1

4 points

Unsupported note, upgrade to latest iPadOS

Hi, I’m unable to access my locked notes since the last upgrade 15.7.9 yesterday (21/09/2023). I have information in these notes I need to access, can someone help..

iPad Air 2, iPadOS 15

Posted on Sep 22, 2023 3:38 PM

Top-ranking reply

sberman

Level 10

268,227 points

Posted on Sep 22, 2023 6:01 PM

The iPad Air 2, released by Apple in 2014, cannot use iPadOS 16 or later. So recently added Note capabilities are not available to that iPad.

Apparently someone used a later version of one of Apple’s systems to add something you cannot access on that iPad. Use a newer device with a newer operating system.

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Unsupported note, upgrade to latest iPadOS

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