Mail Mac search doesn't respond

Hello,


The search function in Mail Mac doesn't work. The problem started after upgrading to Ventura. I've tried to boot in Safe Mode, but it still doesn't work there.


Is it related to Ventura, or is it just me?


Please advise.


Regards,


Chris

MacBook Air 13″, macOS 13.0

Posted on Nov 24, 2022 12:43 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2022 3:54 PM

Hey Palamede,


The steps in the following guide usually help with the issue you're having: If searching doesn’t find the right emails in Mail on Mac - Apple Support


If searching doesn’t find the right emails in Mail on Mac
If you don’t get expected results when you search for email messages in the Mail app  on your Mac, try these suggestions.

• If one or more mailboxes are selected in the Mail sidebar or the  Favorites bar, Mail searches only those mailboxes. To search all mailboxes, click All Mailboxes in the sidebar.

• Mail may not be looking in the Trash or Junk mailboxes, or searching encrypted messages. To include them when searching all mailboxes, choose Mail > Settings, click General, then select the options.
• You may need to sync the mailboxes on your Mac with those on the Mail server. Choose Mailbox > Synchronize > [account].
• Mail may be excluded from Spotlight searching. To check, choose Apple menu  > System Settings, then click Siri & Spotlight  in the sidebar (you may need to scroll down). Go to Search Results on the right, then select the Mail & Messages checkbox, if not already selected.
• The Mail folder (located in your home Library folder) may be excluded from Spotlight searching. To check, choose Apple menu > System Settings, then click Siri & Spotlight in the sidebar (you may need to scroll down). Click Spotlight Privacy on the right, then if Mail is listed, select it and click the Remove button .

Let us know how it goes.


Take care!


Similar questions

7 replies
Question marked as Top-ranking reply

Nov 25, 2022 3:54 PM in response to Palamede

Hey Palamede,


The steps in the following guide usually help with the issue you're having: If searching doesn’t find the right emails in Mail on Mac - Apple Support


If searching doesn’t find the right emails in Mail on Mac
If you don’t get expected results when you search for email messages in the Mail app  on your Mac, try these suggestions.

• If one or more mailboxes are selected in the Mail sidebar or the  Favorites bar, Mail searches only those mailboxes. To search all mailboxes, click All Mailboxes in the sidebar.

• Mail may not be looking in the Trash or Junk mailboxes, or searching encrypted messages. To include them when searching all mailboxes, choose Mail > Settings, click General, then select the options.
• You may need to sync the mailboxes on your Mac with those on the Mail server. Choose Mailbox > Synchronize > [account].
• Mail may be excluded from Spotlight searching. To check, choose Apple menu  > System Settings, then click Siri & Spotlight  in the sidebar (you may need to scroll down). Go to Search Results on the right, then select the Mail & Messages checkbox, if not already selected.
• The Mail folder (located in your home Library folder) may be excluded from Spotlight searching. To check, choose Apple menu > System Settings, then click Siri & Spotlight in the sidebar (you may need to scroll down). Click Spotlight Privacy on the right, then if Mail is listed, select it and click the Remove button .

Let us know how it goes.


Take care!


Nov 26, 2022 11:41 AM in response to Palamede

No, you re not alone. I have the same issue. However, it did not happen right away after the update to Ventura but like 1 week after. I tried all the suggested solutions but nothing worked so far:


1. Restart the Mail App.

2. Restart Your Mac.

3. Remove and Add Your Account.

4. Rebuild Your Mailboxes

5. Boot in Safe Mode.

6. Rebuild Your Mail and Spotlight Indexes at Once


Pretty upsetting!

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Mail Mac search doesn't respond

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