Airpods not connecting
I reset and forgot device for my AirPods because one wasn’t working and now when I open the lid they flash white but they don’t appear in my list of devices or as a new device to connect to
Question marked as
User profile for user:
1ssmith
User level:
Community Specialist
Hi rhawkes7,
Thanks for posting in Apple Support Communities. It looks like you are trying to pair your AirPods with your iPhone when this happens. Right?
We've seen you referenced the related article, If your AirPods won't connect - Apple Support. If you haven't already, please follow each step below from this article:
"If you can't connect to your iPhone, iPad, or iPod touch
- Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
- Put both AirPods in the charging case and make sure that both AirPods are charging.
- To make sure that Bluetooth is on, go to Settings > Bluetooth.
- If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
- Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
- Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
- Follow the steps on the screen of your iPhone, iPad, or iPod touch.
- Test your AirPods. If you still can't connect, reset your AirPods."
If the same issue is present, please contact Apple Support directly.
Cheers!