You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

johnila Author

Level 1

4 points

AirPods won't connect

i dropped my airpods on the floor and when i open the top the light won’t come on. and i clicked “forget this device” in the settings and now they won’t connect any more. what do i do.

[Re-Titled by Moderator]

Posted on Nov 15, 2022 9:13 AM

Top-ranking reply

Ingo2711

Level 9

73,065 points

Posted on Nov 15, 2022 10:11 PM

Did you try to reset the AirPods as described in this article?

How to reset your AirPods and AirPods Pro - Apple Support

If this does not work, you'l have to get them replaced:

AirPods and AirPods Case Replacement - Official Apple Support

View in context

AirPods won't connect

Similar questions