iPhone 14 Pro Max
Some videos and video camera will make my brightness turn up all the way till my screen goes black, any one else having this issue and know a way to fix it?
iPhone 14 Pro Max, iOS 16
User profile for user:
mingoslkd
User level:
Community Specialist
Hi Sigehere,
Thanks for reaching out to Apple Support Communities.
We have some troubleshooting steps to try which may help to resolve the screen going to black. Please test after each step, as you may not need to continue if a particular step resolves the issue.
1. Quit the Photos and Camera apps: Close an app on your iPhone or iPod touch - Apple Support
2. Restart your iPhone: Restart your iPhone - Apple Support
3. Check for any available iOS updates: Update your iPhone or iPad - Apple Support
4. Verify if any third-party apps also need updating: How to manually update apps on your Apple device - Apple Support
If you're still experiencing the issue, we'd advise to contact Apple Support, so they can take a further look at what could be happening.
Cheers.