How to delete icloud email account it is used by someone else
How to delete icloud email account it is used by someone else to order items. I’m getting the charge emails.
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LAliciaD Said:
"How to delete icloud email account it is used by someone else to order items. I’m getting the charge emails."
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Is this a used device?
Troubleshooting a Refurbished iPhone:
Who's the Seller?:
A. A Third-Party?
This a used device? If so, the previous owner needs to disassociate it from their own account. This is the site they should have used prior to selling it to you: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.
B. Apple?:
If you purchased it directly from Apple, then they may have sold you a returned device that was never disassociated it from previous buyer's account. So, you'd contact Apple:
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.
