I keep my data off for YouTube so when I’m not on wifi I use safari to open youtube however, recently when I type the youtube link, it takes me to youtube kids and says “Sorry, you can't access YouTube for Mobile Web with your account”. How do I fix this?
iPhone XR
Hello dvhsan,
Since you're attempting to access it using the web, have you tried clearing your browsing history and website data to see if that will permit the correct site to populate when entered? If not, give that a try and see if it helps.
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Let us know if this helps.
Best regards.
Hello dvhsan,
Since you're attempting to access it using the web, have you tried clearing your browsing history and website data to see if that will permit the correct site to populate when entered? If not, give that a try and see if it helps.
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Let us know if this helps.
Best regards.
5. It is a personal device.
6. No I do not use a VPN
Hello dvhsan,
Welcome to Apple Support Communities. We understand you need help with Safari and opening YouTube. We want to clarify what the exact issue is to better help determine a resolution.
We look forward to hearing back from you. We'll use that information to help narrow down what might be going on.
Take care.
Safari Opening Youtube Kids
