Iphone 11 stuck and cant go out from guided access mode
Hello everyone, my iphone is stuck and cant go out from guided access mode, when i trible click on the power button and then select guided access, it doesn't react
iPhone 11 Pro Max
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User profile for user:
Chris_D13
User level:
Community Specialist
Hello Mostafaatta91,
Thanks for using the Apple Support Communities!
Check out how to end a Guided Access session here: Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
End a Guided Access session
Triple-click the Side or Home button, enter your Guided Access passcode, then tap End. Or if you turned on Touch ID or Face ID for Guided Access, double-click the Side or Home button.
Since it sounds like you're taking those steps and the device isn't responding, test after force restarting the iPhone to help clear up the behavior. Check out those steps here: Force restart iPhone - Apple Support
- "Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button."
Kind regards.