Can't perform software updates. The update appears quickly and it disappears. System says to check internet connection. My internet connection is perfectly fine and i can access the internet. Could this be a virus in my computer?

My MacBook Pro has been acting a bit strange. I have made several attempts to perform a software update because it says that there is one available, but when i try to update the update disappears. They system says to make sure that I am connected to the internet. My internet is working perfectly fine. Could my macbook have a virus?


Posted on Nov 25, 2022 10:04 AM

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Posted on Nov 25, 2022 10:09 AM

Any idea which update it's trying for?


Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Are you running any VPN, Anti-Virus, or Cleaning apps?

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Question marked as Top-ranking reply

Nov 25, 2022 10:09 AM in response to EriCam0777

Any idea which update it's trying for?


Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Are you running any VPN, Anti-Virus, or Cleaning apps?

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Can't perform software updates. The update appears quickly and it disappears. System says to check internet connection. My internet connection is perfectly fine and i can access the internet. Could this be a virus in my computer?

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