You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deceased family member's device

My mother is deceased, and I have her phone and death certificate. Will Apple unlock her device with a death certificate, but no court order?


I don't know which iPhone it is, but it's older.


Thank you


iPhone 8

Posted on Nov 25, 2022 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2022 11:21 AM

Here are the instructions:


How to request access to a deceased family member's Apple account - Apple Support


1 reply

Deceased family member's device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.