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We have had a death in the family and need to unlock his phone to obtain vital information. What can we do? I know Apple requires proof, such as a death certificate, but how to start the process?
Thanks.
Windows, Windows 6
How to request access to a deceased family member's Apple account - Apple Support
The request must be approved by a probate judge. Who is the executor of the deceased family member.
Sorry for the loss.
See -> How to request access to a deceased family member's Apple account
How to request access to a deceased family member's Apple account - Apple Support
While you can get access, with the appropriate documentation, to the person's iCloud account, you cannot get access to the phone itself. As the data on the phone is encrypted to that password, it may no longer be accessible.
Hopefully, what you need will be synced to iCloud.
we need to unlock a deceased relatives phone to obtain vital information, is there anything that can be done?
