Password not recognized during OS update

Starting several months ago my Mac Mini (M1 version) stopped recognizing any admin user passwords when called for during updates. The passwords work in every other situation. I was able to bypass this problem by using the software update command in terminal mode in one of two ways:


sudo softwareupdate -i -a -R

sudo softwareupdate --all --install


This work around was fine until trying to move to Ventura. These commands cause the software to be downloaded, but not executed (see results below, there was no further action after the Downloaded message). I have twice reloaded the OS from the recovery drive and have over 600GB (yes, GB) available. The only non-Apple software on the machine are LastPass, Microsoft Office, and a HP Printer/Scanner controller.


What should I try next?

______________________

Software Update Tool


Finding available software


Downloading macOS Ventura 13.0.1


Password: 


Downloaded: macOS Ventura 13.0.

___________________________


Hardware Overview:


  Model Name: Mac mini


  Model Identifier: Macmini9,1


  Chip: Apple M1


  Total Number of Cores: 8 (4 performance and 4 efficiency)


  Memory: 16 GB


  System Firmware Version: 8419.41.10


  OS Loader Version: 7459.141.1

Mac mini 2018 or later

Posted on Nov 25, 2022 1:18 PM

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1 reply

Nov 27, 2022 11:45 AM in response to Whiffle43

Hello Whiffle43, 

Welcome to the Apple Support Communities. 


You may consider updating your Mac login password if you notice a password error when installing macOS updates: Change the login password on Mac


If you notice an issue updating with a new login password, please use the following troubleshooting suggestions: If an error occurred while updating or installing macOS


If you continue to notice an error when updating, please contact Apple Support directly for more help. 


We hope that this information helps you find a solution. 

Have a great day! 

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Password not recognized during OS update

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