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I do not have any subscriptions why I am charged for 230 AED ? I want my money back

Apple charges

Posted on Nov 26, 2022 2:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2022 6:05 AM

1.

If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

 

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Manage subscriptions on Apple TV

Manage subscriptions on Apple TV – Apple Support (UK)

  • You can modify or cancel subscriptions available on Apple TV, including Apple Music, Apple TV channels, Apple Arcade or individual apps.

 

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

3.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, ans ask a new card.

Also report to the police.


See also- > Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 




5 replies
Question marked as Top-ranking reply

Nov 26, 2022 6:05 AM in response to Qureshi_1985

1.

If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

 

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Manage subscriptions on Apple TV

Manage subscriptions on Apple TV – Apple Support (UK)

  • You can modify or cancel subscriptions available on Apple TV, including Apple Music, Apple TV channels, Apple Arcade or individual apps.

 

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

3.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, ans ask a new card.

Also report to the police.


See also- > Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 




Nov 26, 2022 7:08 AM in response to Raicya

Thanks for a good reply, problem is I do not have any subscription on my Apple ID and I did not get any invoice from Apple and also when I am trying to refund it’s showing I have to chose an app that might charged me but there is no app that I can chose, so badly I cannot apply for a refund. I am very disappointed and feeling helpless with this situation when I paid for something that I did not buy


I do not have any subscriptions why I am charged for 230 AED ? I want my money back

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