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Mac touch-id turned off, can't turn on

Yesterday, touch-id stopped working on my M1 iMac with Ventura 13.0.1.


I went to "System Settings", "Touch ID & Password" and tried to slide the switch on, but the slider was greyed out, I couldn't turn it on. It appears to still know about my fingerprint.


How do I turn it back on the way it has been for a year and a half?

iMac 24″, macOS 13.0

Posted on Nov 26, 2022 5:23 AM

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Posted on Nov 26, 2022 6:53 AM

Turn off the Touch ID Keyboard.


Cable it directly to the computer via the Apple Suppled Cable and turn on the Keyboard and try again

5 replies

Mac touch-id turned off, can't turn on

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