My Watch (Series 3) seems stuck on Apple logo.
My Series 3 Apple Watch seems stuck on Apple logo. Occasionally blinks, but doesn't change.
Apple Watch
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My Series 3 Apple Watch seems stuck on Apple logo. Occasionally blinks, but doesn't change.
Apple Watch
Hello Charlie,
Welcome to the Apple Support Communities.
All the best!
Same here - it seems they forced an update and because the memory on the series 3 is not enough - it renders it useless and you have to buy a new one. This is what the Genius Bar person told me. So annoying that you are forced to update it and then it breaks your watch.
Exactly! And, even worse, the Phone Apple service sent me to the Genius Bar, diagnosed as “boot loop.” Naturally, the Genius immediately walked me over to sales with the diagnosis that, since it was well out of warranty, one option was it could be sent away and replaced with the same older model for $169. I’m completely addicted to my watch, so I upgraded to the SE.
Is this a “bait and switch” from beloved Apple?
Thanks for your answer and commiseration.
Sounds like we talked to the same person- I just don’t understand how they can force an update that renders their product useless. I wish there was something we could do because I just leave the store wondering how they get away with that
I'm going to find a way to at least write an email to Apple and request a refund of $160, the price of a "new" Series 3. There must have been hundreds or thousands of these watches rendered inoperable by this tactic. They should take responsibility.
I tried all the steps, then I called support who couldn't fix the issue. I was then referred to the Genius Bar. There, I was informed immediately that a watch with a "boot loop" could not be fixed. My options were to send it to an Apple repair shop where it would be replaced for $160+ or purchase a new watch. Additionally, my watch had $0 trade in value.
Seems to me that Apple knew that this software update would force the watch to fail, and this would force me to purchase a new watch.
I think Apple should apologize and pay $160 towards the purchase of a new watch.
My Watch (Series 3) seems stuck on Apple logo.