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Its too late and no information can be find in subscriptions, which resulted the subscriptions cannot be cancelled, waste lots of money!!!

Every time I open my subscription, I wait a long time and the information doesn't show up. As a result, projects that need to be canceled are not canceled for a long time, wasting a lot of money.

Posted on Nov 26, 2022 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2022 7:36 PM

Hi 欣娜

Welcome to the Apple Community.


We are all Apple users, like yourself, in this community (not Apple of itself).

We do not have much information on your situation, and no access to your accounts or details.


Re: Its too late and no information can be find in subscriptions


The "Related Article" above your question tells how to cancel subscriptions from Apple.


Cancelling subscriptions is slightly different in some countries:

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support


What to do: If the subscription that you want to cancel is not listed – Apple Support

__________________________________________________________________


Else:

If an app-developer has your money (ie not Apple)


See if you can cancel in the subscription app itself

or

cancel on the developer's website

or

How to contact an app developer – Apple Support 

____________________________________________________________________


The best source of help for a product not made by Apple (a third-party product) 

is the company or person who made it—its vendor or developer:


Try using the same app that charged you, or contact it's merchant, or website, to cancel.

Else:

How to: Contact a third-party vendor - Apple Support

____________________________________________________________________________


Re: the subscriptions cannot be cancelled, waste lots of money


If the subscription is from Apple:

How to: Request a refund for apps or content that you bought from Apple – Apple Support

_____________________________________________


if your subscription purchase was made through the App Store


You may want to try reaching out to the App Store Support Team.:


To report a concern about an app, you must provide the URL (web-address) of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

________________________________________________________________________________

  or

If needed:

For Apple purchases / subscriptions etc:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage. (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Nov 27, 2022 7:36 PM in response to 欣娜

Hi 欣娜

Welcome to the Apple Community.


We are all Apple users, like yourself, in this community (not Apple of itself).

We do not have much information on your situation, and no access to your accounts or details.


Re: Its too late and no information can be find in subscriptions


The "Related Article" above your question tells how to cancel subscriptions from Apple.


Cancelling subscriptions is slightly different in some countries:

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support


What to do: If the subscription that you want to cancel is not listed – Apple Support

__________________________________________________________________


Else:

If an app-developer has your money (ie not Apple)


See if you can cancel in the subscription app itself

or

cancel on the developer's website

or

How to contact an app developer – Apple Support 

____________________________________________________________________


The best source of help for a product not made by Apple (a third-party product) 

is the company or person who made it—its vendor or developer:


Try using the same app that charged you, or contact it's merchant, or website, to cancel.

Else:

How to: Contact a third-party vendor - Apple Support

____________________________________________________________________________


Re: the subscriptions cannot be cancelled, waste lots of money


If the subscription is from Apple:

How to: Request a refund for apps or content that you bought from Apple – Apple Support

_____________________________________________


if your subscription purchase was made through the App Store


You may want to try reaching out to the App Store Support Team.:


To report a concern about an app, you must provide the URL (web-address) of the app.

Find the URL for an app in the App Store to report a concern - Apple Support


(There is a "Get Support" link (or use the support app) at the bottom of their webpage (link below)

App Store - Official Apple Support

________________________________________________________________________________

  or

If needed:

For Apple purchases / subscriptions etc:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage. (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

Its too late and no information can be find in subscriptions, which resulted the subscriptions cannot be cancelled, waste lots of money!!!

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