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BrittanyM14 Author

Level 1

4 points

Apple Logo

My watch is stuck on the Apple logo and it is not paired with my phone anymore.

Apple Watch Series 3, watchOS 8

Posted on Nov 27, 2022 7:00 AM

Top-ranking reply

LD150

Level 10

91,513 points

Posted on Nov 27, 2022 8:31 AM

If the Apple Watch has stopped responding,I suggest performing a force restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

Which also contains instructions to force restart your Apple Watch,

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support for advice, service or repair

Click here > Contact - Official Apple Support

or phone numbers

Click here > Contact Apple for support and service - Apple Support

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