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My watch is stuck on the Apple logo and it is not paired with my phone anymore.

Apple Watch Series 3, watchOS 8

Posted on Nov 27, 2022 7:00 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2022 8:31 AM

If the Apple Watch has stopped responding,I suggest performing a force restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

 

Which also contains instructions to force restart your Apple Watch, 

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support for advice, service or repair

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 27, 2022 8:31 AM in response to BrittanyM14

If the Apple Watch has stopped responding,I suggest performing a force restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

 

Which also contains instructions to force restart your Apple Watch, 

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support for advice, service or repair

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


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