You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: emberkin
emberkin Author
User level: Level 1
4 points

MacBook Pro 13 inch 2017 without touch bar - Greenish flickering tint on white backgrounds

My girlfriend's MacBook Pro 13 inch from 2017 started to have a glitch around 2 months ago. Suddenly white backgrounds have a greenish tint with some flickering on it. However, it seems like the device still can render perfect whites without any issues e.g. during startup or even in the drop shadows of other applications. (I attached a video for clarification - video)

Steps that I already tried to fix it:


  1. Completely set up from scratch
    • Erase hard disk
    • Install MacOS
    • Update it to the latest version (Ventura - 13.0.1)
  1. Reset PRAM and SMC
  2. Open it up and see whether there's dust inside (looks like new)
  3. Try every available color profile.
  4. Try to switch different energy profiles.


Another note, on an external screen this problem isn't present. There's no greenish tint or flickering to see.

I think the issue is similar to the one described in this thread:

Screen has a green tint - Apple Community


Any ideas? I'm thankful for every hint that you might have.


Posted on Nov 27, 2022 8:41 AM

Reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,784 points

Posted on Nov 27, 2022 2:37 PM

emberkin wrote:

My girlfriend's MacBook Pro 13 inch from 2017 started to have a glitch around 2 months ago. Suddenly white backgrounds have a greenish tint with some flickering on it. However, it seems like the device still can render perfect whites without any issues e.g. during startup or even in the drop shadows of other applications.

Another note, on an external screen this problem isn't present.

Any ideas? I'm thankful for every hint that you might have.



You can plug into an external monitor and compare your results— no issues this tells you the problem is the Integrated GPU or display/display assembly/projector cable...


An external monitor demands the Discreet GPU if this model has 2 GPU—isolating the issue to integrated GPU only

If you take a screen shot from the problem GPU and compare this on a known good GPU like the external.

Screenshots come directly from GPU not the display itself.


I only see one GPU on this model:



Hardware issue are best server over the counter—


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Check your coverage

My Support - Official Apple Support



View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,784 points

Nov 27, 2022 2:37 PM in response to emberkin

emberkin wrote:

My girlfriend's MacBook Pro 13 inch from 2017 started to have a glitch around 2 months ago. Suddenly white backgrounds have a greenish tint with some flickering on it. However, it seems like the device still can render perfect whites without any issues e.g. during startup or even in the drop shadows of other applications.

Another note, on an external screen this problem isn't present.

Any ideas? I'm thankful for every hint that you might have.



You can plug into an external monitor and compare your results— no issues this tells you the problem is the Integrated GPU or display/display assembly/projector cable...


An external monitor demands the Discreet GPU if this model has 2 GPU—isolating the issue to integrated GPU only

If you take a screen shot from the problem GPU and compare this on a known good GPU like the external.

Screenshots come directly from GPU not the display itself.


I only see one GPU on this model:



Hardware issue are best server over the counter—


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Check your coverage

My Support - Official Apple Support



Reply

MacBook Pro 13 inch 2017 without touch bar - Greenish flickering tint on white backgrounds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up