Deleted App won't delete...HELP

I downloaded MobileIron Go as advised by my employer in order to access work apps on my phone. However, this app wants to take over everything!! I have since deleted the app but it will not go away! It keeps 'popping' up and asking to install or cancel. Please help!!

iPhone 13 Pro Max, iOS 16

Posted on Nov 27, 2022 4:44 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2022 2:35 PM

Hi AngelLadner,


As this was on the recommendation of your employer, it's possible you installed a profile onto the device which is the source of these prompts. If this is your privately owned device, Install or remove configuration profiles on iPhone covers how this can be removed:

You can see the profiles you have installed in Settings  > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.

If this is a device owned or managed by your employer, it may be necessary to consult them on the removal of company-installed profiles if found.


Regards.

2 replies
Question marked as Top-ranking reply

Nov 29, 2022 2:35 PM in response to AngelLadner

Hi AngelLadner,


As this was on the recommendation of your employer, it's possible you installed a profile onto the device which is the source of these prompts. If this is your privately owned device, Install or remove configuration profiles on iPhone covers how this can be removed:

You can see the profiles you have installed in Settings  > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.

If this is a device owned or managed by your employer, it may be necessary to consult them on the removal of company-installed profiles if found.


Regards.

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Deleted App won't delete...HELP

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