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one of my earpod is not working.

my right earpod is not working it is not charging, and i cant hear anything,

Posted on Nov 28, 2022 9:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2022 10:43 AM

Hi jason gu, welcome to the Apple community

I hope you are doing well 🤗


This problem has already happened to me, it was a dust that prevented charging. I advise you to try that I put below and if it still does not work I invite you to contact Apple support.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-If your AirPods won’t charge - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

1 reply
Question marked as Top-ranking reply

Nov 28, 2022 10:43 AM in response to jason gu

Hi jason gu, welcome to the Apple community

I hope you are doing well 🤗


This problem has already happened to me, it was a dust that prevented charging. I advise you to try that I put below and if it still does not work I invite you to contact Apple support.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-If your AirPods won’t charge - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

one of my earpod is not working.

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