my new phone just keeps saying "reconnecting" and its been a long time now
I'm trying to connect a new phone. My new phone just keeps saying "reconnecting" and its been a long time now. Should I erase the transfer and start over?
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User profile for user:
Rigo_O86
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Community Specialist
Hi ErinF11,
It seems you're having some trouble transferring with your iPhone and we can help.
If you're not seeing the devices connect again, it's definitely the right move to disconnect and try again.
Here are the steps to use Quick Start to transfer between your devices:
Use Quick Start to transfer data to a new iPhone or iPad
That should help you get your data moved over.
Thanks for using the Apple Support Communities.