My Apple TV remote stopped working

Hi Postings,

We'd love to help out with the issue you're having. From the post, it looks like you've already tried the steps for troubleshooting this use under "If your Siri Remote or Apple TV Remote isn't working" and the issue is unresolved, correct? If so, we recommend visiting the below link to check into your service options for the Apple TV Remote.

Apple TV Repair & Service - Apple Support

Cheers!

Our remote has suddenly stopped working as well. We were away when you posted this, returned a couple days ago and the remote keeps connecting and disconnecting and is pretty much crippled for the few moments it is connected. Have gone through all troubleshooting and nothing works. I am wondering if it’s because of an update done while we were away. Even using phone as remote is suddenly giving us some issues.