Amazon prime free music not playing in offline mode. Seems to not be able to refresh.

Amazon prime free music not playing in offline mode. Seems to not be able to refresh.

iPad Pro, iPadOS 14

Posted on Nov 28, 2022 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 10:44 AM

Hey there DEVA_Offline,


Try using the steps from Amazon listed below to help with listening while offline:


"Download Music for Offline Playback Using the iOS App

Amazon Music for Prime members can only download All-Access Playlists to listen offline. Amazon Music Unlimited members can download songs, albums, and playlists to listen offline.

  1. Select the song, album, or playlist you want to download.
  2. Tap the More Options menu, and tap Download.

Amazon Music for Prime members can only download All-Access Playlists to listen offline.

Amazon Music Unlimited members can download songs, albums, and playlists in Standard quality, HD, Ultra HD, or Spatial Audio to listen offline in these formats.

Helpful Tips:

  • Downloaded Amazon Music Unlimited and All-Access Playlist songs are only accessible within the Amazon Music app.
  • It is not possible to export songs for use on other apps and devices.
  • You can't copy downloaded Amazon Music Unlimited and All-Access Playlist songs onto CDs or other external storage.
  • High-quality audio files are larger and take up more space on your device.

To play downloaded songs without using mobile data:

  • Download your songs in Best Available quality.
  • Turn on Stream only on Wi-Fi to prevent streaming while on a cellular network.
  • Select Play downloads first in settings to play the downloaded version of a song instead of trying to stream it.

For more information on managing data usage, see Manage Data Usage in the Amazon Music App."


Download Music for Offline Playback Using the iOS App - Amazon Customer Service


Take care!

1 reply
Question marked as Top-ranking reply

Nov 30, 2022 10:44 AM in response to DEVA_Offline

Hey there DEVA_Offline,


Try using the steps from Amazon listed below to help with listening while offline:


"Download Music for Offline Playback Using the iOS App

Amazon Music for Prime members can only download All-Access Playlists to listen offline. Amazon Music Unlimited members can download songs, albums, and playlists to listen offline.

  1. Select the song, album, or playlist you want to download.
  2. Tap the More Options menu, and tap Download.

Amazon Music for Prime members can only download All-Access Playlists to listen offline.

Amazon Music Unlimited members can download songs, albums, and playlists in Standard quality, HD, Ultra HD, or Spatial Audio to listen offline in these formats.

Helpful Tips:

  • Downloaded Amazon Music Unlimited and All-Access Playlist songs are only accessible within the Amazon Music app.
  • It is not possible to export songs for use on other apps and devices.
  • You can't copy downloaded Amazon Music Unlimited and All-Access Playlist songs onto CDs or other external storage.
  • High-quality audio files are larger and take up more space on your device.

To play downloaded songs without using mobile data:

  • Download your songs in Best Available quality.
  • Turn on Stream only on Wi-Fi to prevent streaming while on a cellular network.
  • Select Play downloads first in settings to play the downloaded version of a song instead of trying to stream it.

For more information on managing data usage, see Manage Data Usage in the Amazon Music App."


Download Music for Offline Playback Using the iOS App - Amazon Customer Service


Take care!

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Amazon prime free music not playing in offline mode. Seems to not be able to refresh.

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