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need activation lock support

rec'd ipad from deceased estate, how do i reload and remove from their Apple ID?


iPad mini 2 Wi-Fi

Posted on Nov 28, 2022 2:04 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2022 2:25 PM

Apple's bar is still pretty high unless there's a legacy contact who can help with some shortcuts.


For information as to 'How to request access to a deceased family member's Apple accounts'', and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


- Apple requires a court order.

- "Unless the next of kin knows the device passcode, Apple will not be able to remove the passcode lock on the device without erasing it."


This may be easier if there's a legacy contact. How to add a Legacy Contact for your Apple ID - Apple Support




1 reply
Question marked as Top-ranking reply

Nov 28, 2022 2:25 PM in response to raycatt

Apple's bar is still pretty high unless there's a legacy contact who can help with some shortcuts.


For information as to 'How to request access to a deceased family member's Apple accounts'', and through this their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support


- Apple requires a court order.

- "Unless the next of kin knows the device passcode, Apple will not be able to remove the passcode lock on the device without erasing it."


This may be easier if there's a legacy contact. How to add a Legacy Contact for your Apple ID - Apple Support




need activation lock support

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