Pink box on bottom 1/4 of iPhone

My wife has a 14 pro. when I got home from the store and she turned it on there was a pink box on screen. I went back to Best Buy and they said it usually goes away on its own after a couple days. I didn't really believe that but I went back home. now it's been well over a week and it's still there. Do I need to go to Apple?

iPhone 14 Pro, iOS 16

Posted on Nov 28, 2022 2:24 PM

Reply
1 reply

Nov 30, 2022 11:14 AM in response to Mark Lazowsky

Hello Mark Lazowsky,


Thank you for reaching out to Apple Support Communities.


We were able to find this:


If the screen isn't working on your iPhone or iPad
You might need to set up service for your device.


More details can be found here: If the screen isn't working on your iPhone or iPad


It may be best to reach out to Apple directly.


You can do so by going to Get Support


Cheers!

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Pink box on bottom 1/4 of iPhone

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