you are unable to log in to your user account 'xxx'at this time

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you are unable to log in to your user account 'xxx'at this time

hey guys,

hope you can help, I recently had trouble logging into my user account. I could log in but all my files folders desktop etc etc were missing. The home folder for that account is on a external hard drive Promise peagasus2 R8. So I setup a temp admin account logged in to this account and opened system preferences user/groups and in there I noticed the problem.

The user account was not pointing to my home folder on the external drive. this I changed to point to my external hard rive as before and logged into the problem account and I have everything back as normal.everything working fine.

but the next day I try to login on the account I type in my password but I get a error pop up stating 'you are unable to log in to the account user "xxx" at this time.

can any one help me please, most appreciated

my Mac specs are

macOS Monterey 12.6.1

processor 3.5 GHz 6-core intel xeon E5

memory 65Gb

Mac Pro, macOS 12.4

Posted on Nov 29, 2022 2:16 AM

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Answer 1

kamote0628

Community Specialist

Dec 1, 2022 7:26 AM in response to mr_brunch

Hi mr_brunch, We appreciate you reaching out to us. We understand that you are experiencing issues logging in to your user account.

We’d like to gather additional details that may help us be in a better position to assist you. How many user accounts do you currently have?

Also, please check if the issue persists while on safe mode. Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac

Take care!

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you are unable to log in to your user account 'xxx'at this time

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