Outlook email preview on Apple watch no longer visable

Until recently, when receiving an email through my outlook account, my apple watch would notify me and show the email preview including who it is from, the subject line and the first few lines of the email content. Now all I get is a notification saying "New Email Received" with a note saying "this email has no content". Why has this changed?

Apple Watch Series 6, watchOS 9

Posted on Nov 29, 2022 3:37 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2022 8:16 AM

Hey RVB1apple,


Thanks for posting in Apple Support Communities. We understand that you no longer see preview lines for Mail on your Apple Watch. We're happy to help.


We'd like to start by having you check your Message Preview settings. Here's how:


  1. Open the Apple Watch app on your iPhone.
  2. Tap My Watch, tap Mail, then tap Message Preview.
  3. Choose to show only 1 or 2 lines, or none.

Manage mail on Apple Watch - Apple Support


Let us know what you find! Take care.

1 reply
Question marked as Top-ranking reply

Dec 1, 2022 8:16 AM in response to RVB1apple

Hey RVB1apple,


Thanks for posting in Apple Support Communities. We understand that you no longer see preview lines for Mail on your Apple Watch. We're happy to help.


We'd like to start by having you check your Message Preview settings. Here's how:


  1. Open the Apple Watch app on your iPhone.
  2. Tap My Watch, tap Mail, then tap Message Preview.
  3. Choose to show only 1 or 2 lines, or none.

Manage mail on Apple Watch - Apple Support


Let us know what you find! Take care.

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Outlook email preview on Apple watch no longer visable

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