Apple Pay Automatically opens near NFC

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Apple Pay Automatically opens near NFC

Hey apple community. My iPhone always automatically opens Apple Pay when I try to enter my office place. I need open an app (Kastlepresence) and select the floor I want to be on. Then I tap on a turntable with my phone and the elevator opens.

Everytime I try, Apple Pay instantly opens and I have to close it and then scan. Is there an option to disable this? I still like the double tap side button for it. I just don’t want it to automatically open on its own.

iPhone 14 Pro, iOS 16

Posted on Nov 29, 2022 10:12 AM

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Answer 1

Lissy_12

Community Specialist

Dec 1, 2022 12:44 PM in response to nissan159

Hi nissan159,

Thank you for using the Apple Support Communities! To clarify, did you use the following step to add an employee badge to Wallet:

Add an employee badge to Apple Wallet

How to add an employee badge to your iPhone and Apple Watch

1. Sign in to the app provided by your employer, using your employee credentials.

2. Follow the onscreen instructions in the app to add your employee badge to Apple Wallet.

3. Tap the Add to Apple Wallet button.

4. Follow the onscreen instructions to finishing adding your employee badge.

Thank you.

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Apple Pay Automatically opens near NFC

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