Help! I purchased a new iphone12 and it won't download my apps or allow me to log into my account. I have spent numerous hours trying to fix this problem. I have read every fix posted and chatted with Apple support. Nothing seems to work. Ugh!!!
iPhone 12
I haven't been able to sign into my account on the phone. Case ID:101874218805. I got this phone several weeks ago and I have been trying to get this fixed. No one seems to know how to fix it. I litterly have spent numerous hours on this.
please look at my chat from yesterday, it has all the information and screen shots. I have an expensive paper weight. Someone from Apple was supposed to call me today, it rang twice, and no one was on the line and then it was disconnected
This is a user forum. You are not talking to Apple. We don’t have access to your ‘chat’ from yesterday.
What happens when you try to log into your account?
You can’t download anything until you sign into your account, so let’s solve that first…
my new iphone 12 won't download apps and i can't sign into my account
