Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone screen is dark and siren goes off during hard reset

Siri is responding and my clock alarm is going off, but my screen is dark.

Have tried pushing side button and volume down button, but siren starts going off.

Please help!

Posted on Nov 29, 2022 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 2:25 PM

Try a forced restart once more. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

1 reply
Question marked as Top-ranking reply

Nov 29, 2022 2:25 PM in response to lisjmax

Try a forced restart once more. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

phone screen is dark and siren goes off during hard reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.