Sending in iPad for repair.

I received the box to return my iPad for repair today, however the box is taped shut and reads "DO NOT BREAK SEAL UNLESS USING PARTS." Since I must break the seal to put my device in it, is it acceptable to seal with regular packaging tape before sending it.


[Re-Titled by Moderator]

iPad, 15

Posted on Nov 29, 2022 2:04 PM

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1 reply

Dec 1, 2022 5:05 PM in response to Marty-15

Hello Marty-15,


Thanks for posting in Apple Support Communities. You will need to break that seal as you mentioned. That is perfectly fine. If you have any further questions about packaging your iPad for repair, check out Prepare your iPad for packing and shipping - Apple Support.


Additionally, you can use the steps in Get your iPhone, iPad, or iPod touch ready for service - Apple Support to prepare your iPad before packaging it up.


Take care.


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Sending in iPad for repair.

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