You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to take calls without AirPods

When a call comes in I am unable to answer the call on the phone itself. I can accept the call but cannot hear the caller and they cannot hear me. I am only able to answer with my AirPods. I have tried turning off Bluetooth and this happens even when the AirPods are out of range. When answering I do not even get the option of speakerphone.

iPhone 7 Plus, iOS 15

Posted on Nov 29, 2022 7:20 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Nov 29, 2022 9:21 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

View in context

Unable to take calls without AirPods

Similar questions