If my phone with the eSIM gets broken and I get a new phone, how do I transfer the number?

Hey there,

Some carriers support SIM transfers from your previous iPhone to your new iPhone without needing to contact them. You can also convert your current physical SIM card to an eSIM. 

If you don't have access to your current iPhone, contact your carrier to transfer your eSIM.

While you're setting up your iPhone, if you're asked to transfer your SIM, follow the onscreen instructions to transfer your physical SIM or eSIM. If you need to transfer more than one SIM to your new iPhone, transfer your additional SIMs following the steps below.

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup

1. On your new iPhone, go to Settings > Cellular > Add Cellular Plan. 

2.Choose a cellular plan to transfer from another device. If you don't see a list of numbers, tap Transfer From Another Device. This requires both devices to have iOS 16 or later.

3.Check for instructions on your previous iPhone to confirm the transfer. To confirm, tap Transfer or, if asked for a verification code, enter the code that's displayed on your new iPhone.

4.Wait for the cellular plan to activate on your new iPhone. Your previous SIM is deactivated when the cellular plan on your new iPhone activates.

5.If a banner appears on your new iPhone that says Finish Setting Up Your Carrier's Cellular Plan, tap it. You will be redirected to your carrier's webpage to transfer your eSIM. If you need help, contact your carrier.