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Since the upgrade to iOS 16, I am repeatedly losing contacts from iCloud. I have to rebuild contact information from scratch as they have vanished. I’ve tried all the steps I’ve seen and turned off iCloud sync then back on again but it doesn’t work. It means all I have is phone numbers no addresses or other info… help!!!! And thank you!!!
Hi here alexisastral,
If you are missing contacts that are synced with iCloud, these steps from Restore contacts stored in iCloud on iCloud.com show how to restore them:
1. On iCloud.com, clickin the toolbar, then click Data Recovery.
2. Click Restore Contacts.
Available versions are listed by the date and time they were archived.
3. To the right of the version you want to restore, click Restore.
There may be more versions than can be displayed. Scroll to see them all.
Note: Wait until iCloud finishes restoring your contacts before you change them. During the restore process, any changes you make aren’t saved.
If you sync your contacts with an account other than iCloud, ensure this account is enabled under Settings > Contacts > Accounts. The 'Turn Contacts on or off for an account' section here has more info: Manage and delete contacts on your iPhone or iPad
We hope that helps!
Hi here alexisastral,
If you are missing contacts that are synced with iCloud, these steps from Restore contacts stored in iCloud on iCloud.com show how to restore them:
1. On iCloud.com, click
2. Click Restore Contacts.
Available versions are listed by the date and time they were archived.
3. To the right of the version you want to restore, click Restore.
There may be more versions than can be displayed. Scroll to see them all.
Note: Wait until iCloud finishes restoring your contacts before you change them. During the restore process, any changes you make aren’t saved.
If you sync your contacts with an account other than iCloud, ensure this account is enabled under Settings > Contacts > Accounts. The 'Turn Contacts on or off for an account' section here has more info: Manage and delete contacts on your iPhone or iPad
We hope that helps!
Thank you! I uploaded a saved copy of my contacts into iCloud then synced with my phone. I only use iCloud for contacts... Anyway, it worked, so thank you!
My contacts keep disappearing
