You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Retrieve my data

How do I retrieve my data and can I have my old Apple ID on this device with my new apple id

iPhone 13, iOS 15

Posted on Nov 30, 2022 3:01 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 6:23 PM

Do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer then when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup to see the contents and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    *


ASC YouTube for how to restore an iPhone, iPad, or iPod touch from an iCloud backup


You can have your old ID in Messages and the App Store for example and use your new ID for iCloud, but you can't use both IDs to sign into the same place at the same time.

1 reply
Question marked as Top-ranking reply

Nov 30, 2022 6:23 PM in response to Mamarichards4

Do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer then when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup to see the contents and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    *


ASC YouTube for how to restore an iPhone, iPad, or iPod touch from an iCloud backup


You can have your old ID in Messages and the App Store for example and use your new ID for iCloud, but you can't use both IDs to sign into the same place at the same time.

Retrieve my data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.