apple logo then blank screen

My iphonex won't turn on. It shows the apple logo then a black screen and goes back to apple logo and so on.


How to fix?



iPhone X, iOS 14

Posted on Nov 30, 2022 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 4:56 PM

Hi there Morrowv,


Welcome to Apple Support Communities. We understand your iPhone won't power on completely. Did you have a chance to force restart your iPhone from the steps in the linked article?


If your iPhone won't turn on or is frozen - Apple Support


1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.


If your iPhone still won't fully power on, plug it up to charge using an Apple-branded power adapter and cable for at least an hour. Try to force restart it again. If the issue persists, the next best step would be to get in touch directly with our support teams. You can reach them here: Apple Support


You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support


All the best.

2 replies
Question marked as Top-ranking reply

Dec 3, 2022 4:56 PM in response to Morrowv

Hi there Morrowv,


Welcome to Apple Support Communities. We understand your iPhone won't power on completely. Did you have a chance to force restart your iPhone from the steps in the linked article?


If your iPhone won't turn on or is frozen - Apple Support


1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.


If your iPhone still won't fully power on, plug it up to charge using an Apple-branded power adapter and cable for at least an hour. Try to force restart it again. If the issue persists, the next best step would be to get in touch directly with our support teams. You can reach them here: Apple Support


You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support


All the best.

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apple logo then blank screen

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