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keoudom Author

Level 1

4 points

App Store Charge me wrong value

Hello Apple, I just purchase GooNovel in 9.99 USD per 100Coins but they charge me 40USD. Please advise.

iPhone 12 Pro Max

Posted on Nov 30, 2022 6:16 PM

Best reply

Raicya

Level 10

208,413 points

Posted on Dec 1, 2022 12:23 AM

If you have received an invoice from Apple, it will be stated on the invoice for what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

Or try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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