I get calls that show in my recent calls list, but I was there, with the phone not turned off and didn't hear or see anything. I've seen commentary about Settings that say you can choose to ONLY take calls from your contact list. When I try to go past Notifications, the next step in navigation does not appear on my iPhone 11. I'd like to check to see if that feature is turned on, and turn it off. WHERE IS IT?
iPhone 11 Pro Max
Hello Ty Ford1,
Thank you for reaching out to Apple Support Communities.
You may have Silence unknown calls enabled. This should help:
Turn on Silence Unknown Callers
With iOS 13 and later, you can turn on Silence Unknown Callers to avoid getting calls from people you don’t know. This blocks phone numbers that you've never been in contact with and don’t have saved in your contacts list. If you’ve previously texted with someone using their phone number or if a person has shared their phone number with you in an email, a phone call from that number will go through.
To turn on Silence Unknown Callers, go to Settings > Phone, then scroll down, tap Silence Unknown Callers, and turn on the feature. Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list.
Incoming calls will come through from people that are saved in your contacts list, recent calls list, and from Siri Suggestions to let you know who’s calling based on phone numbers included in your emails or text messages.
If an emergency call is placed, Silence Unknown Callers will be temporarily disabled for the next 24 hours to allow for your iPhone to be reached.
Before you turn on Silence Unknown Callers, make sure you have important contacts saved or you could miss a phone call that you don’t want to miss. The call will still go to voicemail and appear in your recent calls list, but you won’t get a notification while the call is ringing.
More details can be found here: Detect and block spam phone calls
If this isn't the case, can you provide a few more details? When did you first notice this? Also, which iOS version do you currently have?
Cheers!
Hello Ty Ford1,
Thank you for reaching out to Apple Support Communities.
You may have Silence unknown calls enabled. This should help:
Turn on Silence Unknown Callers
With iOS 13 and later, you can turn on Silence Unknown Callers to avoid getting calls from people you don’t know. This blocks phone numbers that you've never been in contact with and don’t have saved in your contacts list. If you’ve previously texted with someone using their phone number or if a person has shared their phone number with you in an email, a phone call from that number will go through.
To turn on Silence Unknown Callers, go to Settings > Phone, then scroll down, tap Silence Unknown Callers, and turn on the feature. Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list.
Incoming calls will come through from people that are saved in your contacts list, recent calls list, and from Siri Suggestions to let you know who’s calling based on phone numbers included in your emails or text messages.
If an emergency call is placed, Silence Unknown Callers will be temporarily disabled for the next 24 hours to allow for your iPhone to be reached.
Before you turn on Silence Unknown Callers, make sure you have important contacts saved or you could miss a phone call that you don’t want to miss. The call will still go to voicemail and appear in your recent calls list, but you won’t get a notification while the call is ringing.
More details can be found here: Detect and block spam phone calls
If this isn't the case, can you provide a few more details? When did you first notice this? Also, which iOS version do you currently have?
Cheers!
The iPhone is at 16.1.2. Based on what you've said, I turned "Silence Junk Calls" off to see if that makes much if any difference. I still get some junk calls now anyway, but it's good to know where these controls are.
Thanks,
Ty
iPhone not answering some calls....
