Apple one
Im having problem paying for my subscription. I change the card and everything
iPhone 12 Pro Max, iOS 16
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User profile for user:
ColleenD1
User level:
Community Specialist
Hi evelinamings,
Welcome to Apple Support Communities. We understand that you're having an issue with paying for your Apple One Subscription. We'd like to help.
What happens when you try to pay? Are you getting an error message when you attempt it? Do you see the same or another message when trying to change your payment method? Let us know as that can help us understand the issue a bit more.
In the meantime, these steps may help:
How to complete your purchase if a payment failed or was declined
On your iPhone or iPad, open the Settings app.
1. Tap your name.
2. Tap Payment & Shipping.
3. Add a different payment method and remove the old one.
4. Try to complete your purchase.
If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution.
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
* Still need help? Contact Apple Support.
Let us know how that goes.
Cheers!