email replies being blocked - from unblocked contacts
my friends and colleagues are telling me that they are getting a "blocked email" response when they try to reply to my emails - anyone know whats going on?
MacBook Air 13″, OS X 10.10
User profile for user:
justin_900
User level:
Community Specialist
Hello julieander,
Welcome to Apple Support Communities!
We want to help resolve the issue so they can reply to your emails.
Let's confirm they are not blocked using the steps here:
"Unblock senders
- In the Mail app
on your Mac, select a message from the sender you want to unblock. - Move the pointer next to their name in the message header, click the arrow, then choose Unblock Contact.
You can also remove senders directly from the list of blocked senders. Choose Mail > Settings, click Junk Mail, then click Blocked."
If the issue remains, does this happen to your iCloud account or a different account? Can you confirm the exact error message that they see?
We hope this helps to resolve the issue by unblocking them in the Mail app.
Cheers!