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Scratches on Apple IPhone 14plus

Anyone else has bought an Apple iphone14 plus and didn’t realised the screen has scratches until They had the phone for a few days? I just realised my band new Apple iPhone 14 plus had scratches I took it back to the Apple store here in Sarasota and even though I bought the Apple care I was told they couldn’t do anything because it is a “cosmetic” issue. Any idea how I can get some help with this they are asking me to leave the phone for two hours at the cost of $29.99 and if they have to replace the phone it will cost me $320 for a new screen because “cosmetic” issues are not covered under Apple are. Help!

iPhone 14 Plus, iOS 16

Posted on Dec 1, 2022 1:26 PM

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Posted on Dec 1, 2022 1:41 PM

Not sure when you bought the phone, but you can return a product for up to 14 days for a full refund, then use that money to purchase a new iPhone.





3 replies

Scratches on Apple IPhone 14plus

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