iPhone 11 screen frozen

Tammy1880 wrote:

IPhone screen frozen. I have tried holding down button to turn off and sound button, but nothing happens

Double check you did the right steps If your iPhone won't turn on or is frozen - Apple Support

Tammy ~ Does your iPhone 11 still have its original battery?

And, if it comes back to life, what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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